When you set up your appointment was the staff member courteous and helpful in finding a suitable time.
Upon arrival, were you greeted in a friendly manner and made to feel comfortable?
Were you seated by your appointment time or advised of any delays.
Did we listen and take the time to understand your concerns.
Did we take the time to adequately explain your treatment plan and answer your questions.
Did you feel that you understood the prescribed treatment and all of your questions were answered to your satisfaction.
Did you feel you payment options were discussed, and upon receiving you bill for the services redeemed was clearly described.
If you had a concern during your last visit, do you think it was properly handledd by the staff.
During your last visit, did you feel that the staff was concerned about your overall well being as a person and not just your dental condition.
Are you comfortable with the level of technology used in the office.
Would you refer a friend or family member to our office.